After Sale

After the product enters the customer's designated place, the customer prepares to complete the required packaging materials and other auxiliary facilities, and informs our factory. The debugging personnel will arrive at the location of the machine within 24 hours at the earliest, such as the road; If the traffic is inconvenient or the road is far away, our factory personnel will arrive within 72 hours. After the commissioning is qualified, the customer will fill in the opinions and sign and seal on the Commissioning Acceptance Report.

Our factory will choose experienced and good quality technical debugging personnel to train customers' operators until the operators can independently operate production. And guide the correct operation and maintenance methods; Pre-processing of equipment failure; Replacement of accessories.

After the customer finds that the product fails to notify our factory, our factory will reply within 2 hours and deal with it by telephone guidance; The maintenance personnel of our factory will arrive at the location of the machine within 24 hours at the earliest for maintenance; Such as the road; If the traffic is inconvenient or the road is far away, our factory personnel will arrive within 72 hours. If you need to replace the parts, our factory will deliver the parts to the customer's location within 24 hours at the earliest; And through telephone guidance or on-site service to replace the installation.

Our factory provides free door-to-door maintenance; Free on-site maintenance; Free spare parts replacement; Free technical upgrades and other services! ..